Last updated: October 2026

Syntropy Productions is committed to protecting your personal information and handling it with care, in accordance with the New Zealand Privacy Act 2020 and relevant global digital privacy standards.

This privacy policy describes Syntropy Productions Limited ("the Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, purchase our merchandise, or interact with our music releases.  

Information We Collect

When you visit our site, we may collect:

Personal Information
We may collect persoanl information that you voluntarily provide to us, including: 

Contact Data: Your name, emal address, and mailing address (e.g., when signing up for a newsletter or filling out a contact form).

Usage Data: Information about how you use our website, including your IP address, browser type, and pages visited, collected automatically via cookies. 

Third Party Data:  We do not collect or store credit card details directly.  Financial transaction are securely handled by our third-party partners (such as Bandcamp, Stripe, or Paypal) in accordance with their own privacy policies.

How We Use Your Information

We use the collected data to:

Deliver, manage, and promote our music catalogue and record operations.  

Send you promotional updates, newsletters, or marketing materials (that you can opt-out of any time).  

Monitor user performance and improve your user experience.

Sharing Your Information

We do not sell your personal data.

We only share information with trusted third-party servicce providers necessary to operate our business (such as web hosting, email distribution, and music streaming platform integrations).

We may also disclose data if legally required to do so under New Zealand law.

Your Rights Under the New Zealand Privacy Act 2020

You have the right to request access to any personal information we hold about you, or to request that we correct or delete it.  To exercise these rights, please contact us at our primary business email address.

Contact

If you have any questions, requests, or concerns, please contact:

contact@syntropyproductions.com
Wellington, New Zealand

A Final Note

Your trust is important to us. We are committed to handling your information with care, transparency, and respect.